Hello, I’m Rachel.
The person behind The Good Manager Co.
My career began in retail management, before moving into training roles and then HR. From retail to hospitality and on to People Director, I’ve seen management from both sides: doing the job myself and helping other people find their way through it.
Built on real experience
My work has taken me from day-to-day operational challenges to developing managers, supporting teams and shaping people and culture. I’m now People Director for a large restaurant group. In 2022, the group ranked No.1 on Best Companies’ UK large-company league table, an achievement I’m proud to have been part of.
The Good Manager Co. is my own venture, drawing on that experience to make practical support available to more managers and HR professionals.
Why The Good Manager Co. exists
Becoming a manager doesn’t mean you suddenly know what to say in a difficult conversation, how to make a 1:1 useful or what to do when someone tells you they’re struggling. I created The Good Manager Co. to share useful tools, honest advice and thoughtful support for those everyday moments.
My approach is simple: listen properly, manage people fairly, be clear, treat people with respect and keep learning, including when you get something wrong.
A little beyond work
Away from work, I’m a mum of twins, a self-confessed cocker spaniel addict and a lover of travel. I’m happiest spending time with my family, getting out with my dog or planning the next place to explore.
Work with me
Alongside the guides and free articles, I offer mentoring for HR professionals and workplace mediation as a CIPD-trained mediator.